Delivery & Returns

Everything you need to know about receiving your order and our returns policy.

Dispatch & Delivery

• Orders are typically dispatched within 1–2 working days
• Free UK delivery on orders over £75
• Shipping rates are calculated at checkout for orders below this threshold

Returns & Damaged Orders

• Due to the nature of fragrance products, opened oils cannot be returned
• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery

Need help?

Get in touch via WhatsApp or email us at hello@scentrohome.co.uk and we'll be happy to help.